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Ethical Standards

• No recruitment fees or related costs are paid by workers, and where evidence of fee-charging is discovered, workers are reimbursed.
• Job offers are clear and accurate. All workers understand both the nature of work required and the terms and conditions related to the job.
• The collection, storage and processing of workers’ personal data accords with national law and the principles of confidentiality, proportionality and necessity.
• No child labour is used.
• Workers have the legal eligibility to work in the country, region and job role, and for the client, they are recruited/supplied for.
• Workers are employed/engaged in a formal and lawfully recognised relationship appropriate to their working arrangements and they are offered regular work.
• All workers are paid for all working time, on time, and in accordance with national law and their contract/assignment details form.
• All workers receive the paid holiday to which they are entitled without detriment.
• All workers receive contractual and statutory benefits to which they are entitled without detriment.
• Workers’ employment taxes and social costs are accurately calculated and paid to the appropriate authority promptly.
• Workers’ working time is managed and does not exceed relevant legal, ethical standards and contractual limits.
• All workers’ work is safe.
• Accommodation is safe, hygienic, meets resident workers’ basic needs and accords with relevant legislation.
• Transport provided for workers is safe and accords with relevant national laws and guidance.
• Workers’ right to freedom of association is respected during their recruitment and supply.
• All workers receive fair and equal opportunity and treatment during their recruitment and supply.
• Workers are protected from mistreatment at work, including discrimination, harassment and bullying during their recruitment and supply.
• The appropriate remedy is accessible to all workers during their recruitment and supply.
• Workers are not unreasonably restricted from taking up employment opportunities with the Labour User they are supplied to or connected party.
• Termination of workers’ contracts is handled responsibly, with workers receiving all outstanding pay and benefits to which they are entitled.
• Proactive steps are taken to reduce the risk of workers being subjected to forced labour, labour trafficking or other hidden third-party labour exploitation during their recruitment and (supply, with an appropriate response, should this be discovered.