Ethical Standards
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No recruitment fees or related costs are paid by workers, and where evidence of fee-charging is discovered, workers are reimbursed.
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Job offers are clear and accurate. All workers understand both the nature of work required and the terms and conditions related to the job.
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The collection, storage and processing of workers’ personal data accords with national law and the principles of confidentiality, proportionality and necessity.
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No child labour is used.
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Workers have the legal eligibility to work in the country, region and job role, and for the client, they are recruited/supplied for.
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Workers are employed/engaged in a formal and lawfully recognised relationship appropriate to their working arrangements and they are offered regular work.
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All workers are paid for all working time, on time, and in accordance with national law and their contract/assignment details form.
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All workers receive the paid holiday to which they are entitled without detriment.
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All workers receive contractual and statutory benefits to which they are entitled without detriment.
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Workers’ employment taxes and social costs are accurately calculated and paid to the appropriate authority promptly.
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Workers’ working time is managed and does not exceed relevant legal, ethical standards and contractual limits.
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All workers’ work is safe.
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Accommodation is safe, hygienic, meets resident workers’ basic needs and accords with relevant legislation.
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Transport provided for workers is safe and accords with relevant national laws and guidance.
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Workers’ right to freedom of association is respected during their recruitment and supply.
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All workers receive fair and equal opportunity and treatment during their recruitment and supply.
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Workers are protected from mistreatment at work, including discrimination, harassment and bullying during their recruitment and supply.
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The appropriate remedy is accessible to all workers during their recruitment and supply.
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Workers are not unreasonably restricted from taking up employment opportunities with the Labour User they are supplied to or connected party.
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Termination of workers’ contracts is handled responsibly, with workers receiving all outstanding pay and benefits to which they are entitled.
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Proactive steps are taken to reduce the risk of workers being subjected to forced labour, labour trafficking or other hidden third-party labour exploitation during their recruitment and (supply, with an appropriate response, should this be discovered.
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